Shipping & Returns

Leahdrew.com Terms and Conditions

By checking the Terms and Conditions box during checkout on LeahDrew.com, you are authorizing your payment given based on the terms of sections 1 and 2 below. This is permission for a single transaction only and does not provide authorization for any additional unrelated debits or credits to your account.

1. SHIPPING & AVAILABILITY
1. Expected Availability and Lead Times on Product Orders and Pre-Orders

iTeraCare Terahertz Wand: Up to 5 Business days before shipment.

Mind Body With Leah will notify the customer when the items come available. After receiving this deposit request, an order will be placed for the items purchased and the customer will be provided a Sales Order number in reference to their order. 

Mind Body With Leah will also notify the customer of any delays in shipments. If the customer does not respond to Mind Body With Leah within two weeks of attempted contact after the items are available to ship, Mind Body With Leah reserves the right to transfer or cancel available items on the sales order to another customer waiting for those items. If the order is cancelled, a one-time $50 processing fee will be subtracted from the total of the deposit.

1. Shipping Policy

Our goal is to make your buying experience simple, efficient and easy and our promise is to ensure your total satisfaction. Shipping damage claims are rare, but they do happen. In the event of shipping damage, we will promptly replace or fix the damage to your satisfaction. Should you need to return an item to us, please note our Cancellation and Return Policy below in section 2.

1. CANCELLATION AND RETURN POLICY 
1. The iTeraCare Device is not open to returns, refunds, or exchanges except for what is covered by the warranty.
2. If an order is canceled prior to shipment, payments made by credit card will be refunded and subject to a processing fee of 3% or a minimum of $50. Note that we consider your product to be “shipped” when a Bill of Lading and or tracking number have been generated for a freight carrier. After products are considered shipped, cancellations are treated as returns as described on our Shipping Policy.
3. All returns require a written request sent to [email protected] & granted with a return response. No returns will be accepted, or any credit granted without a granted return request. To receive a credit, we must first have a chance to receive and completely inspect your return.
4. Shipping charges on returns shall be the responsibility of the customer and all returned items must be returned in “new” or “like new” condition, in undamaged original manufacturer’s packaging, and with all original product manuals. After the product is received, inspected and verified to be in “like new” condition, a refund will be provided on the product purchase price minus any original shipping charges and minus a 25% restocking charge. 

By checking the terms and conditions box during your Checkout at leahdrew.com, you authorize Mind Body With Leah to charge your credit card according to the terms outlined in this document. This payment authorization is ONLY for a deposit for the goods/services described in your cart specified by you, for the total amount indicated, and is valid for one (1) time use only. You certify that you are an authorized user of this credit card and that I will not dispute the payment with your credit card company; so long as the transaction corresponds to the terms indicated in this form and in sections above.